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1 comment

I have 7 indoor locks that the finish started to peel off and also some mechanical issues had a case number after submitting pictures they had decided that those specific locks were not covered since they only carried a 5 year warranty, but i remember that the package said lifetime warranty. ..rhis company just DO NOT stand behien there product

Product or Service Mentioned: Kwikset Door Lock.

Reason of review: Bad quality.

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Michigan City, Indiana, United States #1350481

I have dealt with Kwikset for decades as a commercial/industrial salesman (retired) specifying residential locks for light -medium duty application and consumer purchased and installed in our home and as semi-retired person working week-ends for going on 9-years in a local home improvement box store. And have rarely run across Kwikset issues and received good customer service.

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