Not resolved

I called over two months ago about a door handle that no longer functions properly. They requested pictures, I sent them over and they replied with an email stating they received my information.

Its been almost 3 weeks and still no further information has been given to me. I try calling daily and wait for over 20 minutes every time before hearing form a love representative. Horrible service, long wait times, no respect for the residential customer at all.

As I write this email I am currently on hold for 18:47 and still no answer. No direct number to anyone and has me annoyed from head to toe!

Monetary Loss: $140.

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